Pre-order a StarHub Mobile Prepaid SIM
- Strictly no refund or exchange for cash once payment is successful and/or uncollected SIM within the stipulated collection period.
- Please present your passport or identity card and QR code printed on the redemption voucher at the point of collection. Note : For Singaporean, only Physical NRIC is accepted for Prepaid SIM card registration. Passports will not be accepted. We apologize for any inconvenience caused.
- As a mandatory requirement by the authorities in Singapore, each customer can only register up to 3 Prepaid SIM cards across all service providers and all SIM cards must be registered at point of collection before use. Please ensure that you have not exceeded the limit of 3 Prepaid SIM cards registered in your name with any service provider in Singapore.
- The redemption voucher cannot be used for more than one transaction.
- StarHub will not be responsible for the loss or damage of the redemption voucher.
- Any alteration(s) on this redemption voucher will not be accepted.
- Please ensure your SIM card is working before you leave the registration counter.