Pre-order a StarHub Mobile Prepaid SIM

Travel Prepaid SIM. Perfect for Tourists.

Explore Singapore with our Tourist SIM!

All you need in one Tourist SIM - get local and roaming data, calls from your own local mobile number and more from only $12. Enjoy superfast speeds, with over 99% 5G coverage across Singapore.


Step 1: SELECT YOUR CHOICE OF TRAVELER SIM

$12 Traveler - 14 days

  • 100GB local data
  • 500 mins local calls
  • 100 local & international SMS
  • 30 mins IDD calls
  • 3GB* roaming data (20 APAC destinations)

$30 Traveler+ (5G) - 28 days

  • 100GB local data
  • 3000 mins local calls
  • 300 local & international SMS
  • 90 mins IDD calls
  • 5GB* roaming data (20 APAC destinations)


$50 Traveler++ (5G) - 28 days

  • 200GB local data
  • 4000 mins local calls
  • 500 local & international SMS
  • 200 mins IDD calls
  • 10GB* roaming data (20 APAC destinations)




Notes:

  • Enjoy Data Roaming across 20 destinations: Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, Indonesia, India, Japan, Korea, Macau, Malaysia, Myanmar*, New Zealand, Pakistan, Philippines, Sri Lanka, Taiwan, Thailand, Vietnam.
  • *Data roaming for visitors to Myanmar is currently disabled until further notice.
  • Full list of IDD Destinations can be found here.
  • To track your balance, download the StarHub App (App Store / Google Play) and login with your mobile number.
  • To use Data Roaming on your device ensure that Mobile Data & Data Roaming is enabled.
  • For overseas calls, Dial 018 <country code><area code><number>.
  • Ensure that your APN (Access Point Name) is set to "shwap" to enable data connection. Click here for a step-by-step guide.
  • For technical support kindly call 1633 or head to a StarHub Shop for professional help. See here for shop locations.

Step 2. Enter Your Particulars and Collection Details

You are required to bring along your 1) original passport, 2) present the redemption QR code at the selected collection venue for registration. A valid email address is required for receiving a copy of the redemption voucher.
For Singaporeans, only Physical NRIC is accepted for Prepaid SIM card registration. Passports will not be accepted. We apologise for any inconvenience caused.
All fields are mandatory.


Terms & Conditions:

  • Strictly no refund or exchange for cash once payment is successful and/or uncollected SIM within the stipulated collection period.
  • Please present your passport or identity card and QR code printed on the redemption voucher at the point of collection. Note : For Singaporean, only Physical NRIC is accepted for Prepaid SIM card registration.
  • The redemption voucher cannot be used for more than one transaction.
  • StarHub will not be responsible for the loss or damage of the redemption voucher.
  • Any alteration(s) on this redemption voucher will not be accepted.
  • Please ensure your SIM card is working before you leave the registration counter.
  • Each Passport holder can only register up to 3 Prepaid SIM cards (regardless of service provider).
  • The person registering the SIM card must be at least 15 years old.
  • SIM registration with passport will be subjected to thirty (30) days validity as per IMDA’s regulations.

The SIM Card must be collected within Two(2) months from the order date at any of the following locations:

  • Changi Airport Terminal 1: Prosegur Change Money Changer (Arrival, Level 1)
  • Changi Airport Terminal 2: Prosegur Change Money Changer (Arrival, Level 1)
  • Changi Airport Terminal 3: Prosegur Change Money Changer (Arrival, Level 1)
  • Changi Airport Terminal 4: Prosegur Change Money Changer (Arrival, Level 1)

Step 3. Make Your Payment

Already pre-ordered a Prepaid SIM but have not received the redemption voucher in your mailbox? Click here to resend.